Destin | South Walton | Panama City Beach
t 850.837.1853 |  f 850.654.4651


best practices/faq

Ocean Reef Resorts is the premier vacation rental company for distinctive homes on the Emerald Coast.  Established in 1982, we have aspired to provide unparalled accommodations to our clients.  Inside that endeavor, our housekeepers and vendors must exemplify a standard beyond guest expectations.  It is paramount that our guests arrive to a meticulously clean and properly maintained vacation rental.  

Hours of Operations

Ocean Reef Resorts' Operations Department is open from 8 A.M. to 5 P.M. Hours are subject to change during peak rental season.


This 3 step process predicates the success of our Housekeeping Department and is mandatory participation to secure our standard. "Call" when enter/exit each unit. This allows us to expedite the inspection/arrival process. "Complete" your comprehensive checklist for each property. Our easy to follow spreadsheet must be completed after each clean. "Secure" the property as you exit reinforcing doors and windows. Unit security is paramount.


All housekeepers must complete our classroom style orientation. They are scheduled and held in the Ocean Reef Resorts' Operations Department​. Please contact a representative for upcoming presentations.


Our subcontracted vendors/housekeepers are required to represent Ocean Reef Resorts in an appropriate manner consistent with our first class brand and accommodations. All attire/uniforms are subject to approval by the operation department. Please contact a representative for specific details.


All housekeepers/vendors are required to provide their own supplies. Our operations department has compiled a comprehensive list that must be adhered to in order to achieve Ocean Reef Resorts' standard. No property is alike here on the Emerald Coast, so our liaisons must be prepared to tackle any situation.

Check In/Out Time

Check-In is 4:00 P.M. or later. Check-Out time is promptly 10:00 A.M. 

10221 Emerald Coast Parkway; Destin, FL 32550 USA | 9961 Scenic Highway 30a; Seacrest Beach, FL 32413 US